Terms of Service

Welcome to Voigen.ai. These Terms of Service ("Terms") govern your access to and use of our AI-powered voice and WhatsApp automation services, software, and website (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Voigen.ai's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Account Registration

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including violation of these Terms.

4. Use of Services

4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your business purposes.

4.2 Acceptable Use

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Send spam, unsolicited messages, or engage in harassment
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Use automated systems to access the Services without permission
• Reverse engineer, decompile, or disassemble any part of the Services
• Remove or modify any proprietary notices or labels
• Use the Services to compete with us or develop competing products

4.3 Compliance

You are responsible for ensuring your use of the Services complies with all applicable laws, including but not limited to telecommunications regulations, data protection laws, and anti-spam legislation.

5. Subscription and Payment

5.1 Subscription Plans

Our Services are offered through various subscription plans. Details of available plans, features, and pricing are available on our website.

5.2 Payment Terms

• Subscription fees are billed in advance on a recurring basis (monthly or annually)
• You authorize us to charge your payment method for all fees
• All fees are non-refundable unless otherwise stated
• We reserve the right to change our pricing with 30 days' notice
• Failure to pay may result in suspension or termination of your account

5.3 Free Trials

We may offer free trials for certain Services. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends.

6. Intellectual Property Rights

6.1 Our Rights

All rights, title, and interest in and to the Services, including all intellectual property rights, are and will remain the exclusive property of Voigen.ai and its licensors.

6.2 Your Content

You retain ownership of any content you submit through the Services ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display Your Content solely to provide and improve the Services.

6.3 Feedback

If you provide feedback, suggestions, or ideas about our Services, we may use them without any obligation to you.

7. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Third-Party Services

Our Services may integrate with third-party services (e.g., CRM systems, communication platforms). Your use of third-party services is subject to their respective terms and conditions. We are not responsible for third-party services or their content.

9. Service Availability and Modifications

9.1 Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free access. We may perform maintenance that temporarily affects availability.

9.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOIGEN.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10.3 Maximum Liability

Our total liability to you for all claims arising from or related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Voigen.ai and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Services or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or through your account settings.

12.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms.

12.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13.2 Arbitration

Any dispute arising from these Terms or the Services shall be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Voigen.ai regarding the Services.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14.5 Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

• Email: legal@voigen.ai
• Phone: +91 97822 60112
• Address: Voigen.ai, [Your Business Address]

By using Voigen.ai's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.